Returns

Our return policy allows returns within 7 days of purchase. If your return is approved, you will receive store credit for the full retail amount. Unfortunately, we cannot accept returns after this 7-day period.

To be eligible for a return:

• The item must be unused and in its original condition.
• It must be returned in the original packaging.

Non-Returnable Items:

• Worn, custom, or altered jewelry
• Gift cards

A receipt or proof of purchase is required to process your return.

No Refunds

All sales are final. We do not offer refunds.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please email us at info@oscarstonenyc.com and send your item to:

📍 Oscar Stone NYC
2356 Grand Concourse, Bronx, NY 10498, United States

Shipping

To return your item, mail it to:

📍 Oscar Stone NYC
2356 Grand Concourse, Bronx, NY 10498, United States

• Customers are responsible for return shipping costs. Shipping fees are non-refundable.
• If you receive an exchange, the cost of return shipping may be deducted from your store credit.
• Shipping times for exchanged products may vary depending on your location.

For returns over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee the receipt of returned items.

For further inquiries, contact us at info@oscarstonenyc.com.