Help Center
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POLICY
If you have any concerns about your purchase, our customer service is here to help you until you are completely satisfied.
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GUARANTEE
All products come with a full guarantee of being exactly as described.
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PAYMENT
We offer multiple payment options. When you complete your purchase using our secure shopping cart, you can choose from a range of payment methods.
Finance:Acima
American First
Snap Finance
Card:
VISA, MasterCard, American Express, or Discover card
Apple PayGoogle Pay
Shop Pay
Cash (In-Store Only) -
SHIPPING
Please Allow 3-5 Business Days For Order Processing And Verification.
We Ship FedEx Standard 2-Day Air - Complimentary Shipping And Handling (Domestic Only)
Your Order Should Arrive 2 Business Days After Shipping If Ordered By 3:00PM (ET).
Please Note That 2-Day Orders Placed After 3:00PM (ET) On Friday, Saturday, Or Sunday Will Be Processed On Monday And Should Arrive 2 Business Days After Shipping. Weekends And Holiday Delivery Is Not Available.
A Signature Will Be Required For All Shipments At The Time Of Delivery.
Please Allow An Additional 2-7 Day Production Time On Items That Need To Be Custom Made Or Altered, (I.E. Engraving And Ring Re-Sizing Etc.)
LOCAL PICK UP
To pick up your order, please visit your local store location. A verification email will be required for the pickup. Please note that the pick-up option does not include delivery or shipping services.
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WARRANTY
Repair and Replace Warranty
Our products come with a comprehensive warranty that covers any missing diamonds for a period of one year, based on the specific type of jewelry you purchase. -
CONTACT US
Email: sales@oscarstonenyc.com
Phone: (914)-218-1446
Address: 2384 Grand Concourse, The Bronx, NY 10458